Help & FAQs

M.E Sports Supplies is an online retailer of sports equipment and supplies based in Dubai, UAE. We offer a wide range of products for various sports and fitness activities.

You can reach us by visiting our Contact Us page in our Support Center, or by emailing info@mesportssupplies.com or calling (+971) 42826544.

No, we operate solely as an online retailer. Our office is located in Dubai, UAE, but we do not have a physical store for customer visits. We do have a sales representative in the UAE region who will assist you with your enquiries. Please visit our Contact Us page in our Support Center. You may also contact our sales team via Whatsapp.

Absolutely! We source our products from reputable manufacturers and brands known for their quality. We prioritize delivering high-quality sports supplies to our customers.

Yes, we provide warranties on selected products. The warranty details can be found on the respective product page or in the product manual.

We have a sales representative in the UAE that can assist you with your inquiries. Please visit our Contact Us page in our Support Center. You may also contact our sales team via Whatsapp.

Yes, we may offer bulk discounts on select products. If you are interested in making a bulk order or need more information about bulk discounts, we encourage you to reach out to our sales team. You can find our contact information on the Contact Us page in our Support Center. You may also contact our sales team via Whatsapp.

Each product on our website has a detailed description, including specifications, features, and images. You can find this information on the respective product page.

We strive to provide accurate and high-quality product images. However, please note that slight variations in color and appearance may occur due to differences in monitors or lighting conditions. Sometimes on occasion the items may change slightly in design.

Certainly! If you have specific questions or need further details about a product, please contact our customer support, and we'll be happy to assist you. Kindly visit our Contact Us page in our Support Center.

We make every effort to keep our inventory up-to-date. However, if a product becomes temporarily out of stock, it will be indicated on the product page, or you can contact our customer support for assistance at our Contact Us page in our Support Center.

To place an order, add the desired products to your cart and proceed to the checkout page. You must register for your account before your order is accepted. See our How to Order page in our Support Center.

M.E Sports Supplies only supplies to registered businesses. We require customers to provide the necessary business documentation. We currently do not supply customers who do not have a business or cannot provide the required documents for verification. Please visit our How to Order page in our Support Center.

We accept returns within 30 days of purchase. Please refer to our Returns and Refunds page in our Support Center for detailed instructions and conditions.

Yes, the prices listed on our website are inclusive of applicable taxes.

We are delighted to offer personalized delivery service to customers in Dubai and the surrounding Emirates. Delivery within this region usually takes 2 to 3 working days, including orders placed over the weekend. We are pleased to inform you that we offer international shipping services to customers worldwide. To place an international order, please get in touch with our dedicated sales representative, who will be happy to assist you. For more shipping information, kindly visit our Shipping and Deliveries page in our Support Center.

Shipping within the United Arab Emirates typically takes 2-5 business days, depending on the location. Please note that delivery times may be affected by external factors beyond our control.

For international orders:

We are pleased to inform you that we offer international shipping services to customers worldwide. To place an international order, please get in touch with our dedicated sales representative, who will be happy to assist you with shipping and handling quotes. Contact Us page in our Support Center.

Kindly contact our support for assistance at our Contact Us page in our Support Center.

Once an order is placed, it enters our processing system. Changes cannot be made online. Please contact our customer support as soon as possible if you need to modify your order. Please visit our Returns and Exchanges page in our Support Center.

For online orders, we accept major credit cards and debit cards for payment. The available payment options will be displayed during the checkout process. For account payments we accept bank transfer or cheque. Kindly visit our Payment Methods page in our Support Centre for more details.

Cash on Delivery (COD) is available as a payment method if prior permission is granted. Please contact us to request COD and obtain permission before placing your order. For more information on Payment methods please visit our Payment Methods page in our Support Centre for more details.

Yes, you will receive an order confirmation via email shortly after placing your order. It will contain the details of your purchase.

Please contact our customer support as soon as possible if you need to change your shipping address. We will assist you based on the status of your order. Please go to our Contact Us page in our Support Center.

We encourage customers to place orders directly through our website for a seamless and secure process.